About Suitcase Travel
Suitcase Travel is not about selling holidays, but finding and creating memorable travel experiences that you will want to share with friends and family. We understand that everyone is different, with different tastes, different needs and budgets. Our friendly team are waiting for your call or email to help you find that holiday that is made for you.
We are an Independent Travel Agent that gives us the freedom to create holidays working with established tour operators or using our own ATOL to book independent arrangements or bespoke arrangements alongside an operator. Being a member of The Global Travel Group, we have immense buying power to not only find the right holiday but at the best prices.
We are a member of The Global Travel Group and as such we offer complete ATOL protection and all the necessary peace of mind that is so essential when you are looking to book – whether it be a package holiday, cruise, short break, long haul trip, UK break, luxury escape or a tailor-made holiday of a lifetime.
As an independent Travel Agent we can deal with hundreds of operators. We are not tied to offering the products of one company only. Our sole concern, and intended speciality, is your complete satisfaction.
Global’s Consumer Protection Guarantee Scheme
The Global Travel Groups ‘Consumer Protection Guarantee Scheme’ means your funds are covered in a legally protected Client Account. This means that in the unlikely event of Suitcase Travel or The Global Travel Group fail your money is protected and the tour operator will still be paid or a full refund will be given.
As members of award winning The Global Travel Group who hold an ATOL licence number 3973, your holiday is fully protected. An Air Travel Organisers Licence (ATOL) protects you from losing your money or being stranded abroad. Plus, our ATOL protection will ensure you’ll also receive a refund and travel home if you’re actually on holiday. We use a protected Client Account where your money is held until after your holiday. This means that your money is always kept safe and secure, no matter what happens. So you can book with confidence.
Our DIY package facility means you can book your flight and accommodation separately to get the best prices, but it is ATOL protected under our licence so you won’t put any part of your trip at risk like you would if you booked them separately on the internet. So you can book with peace of mind that your holiday is secured and you have got the best price.
We have established relationships with the majority of operators featured who share our passion for quality and service. This direct contact ensures we can give you the personal touch and helps us to put you ahead of other guests. We are also able to add in all those extras you need just to make the trip complete including transfers, attraction tickets, insurance, airport hotels, car parking and airport lounges.
Doing the hard work for you
You may think that you can get the holiday you want by trawling the internet yourself and getting the best deal. With over 300 billion online writings users put on the internet each year it’s not as easy as you think – but don’t worry you have us! Also, as we have the backing of one of the UK’s largest travel companies, we have access to bookings you don’t – and of course it’s all ATOL bonded.
We pride ourselves on our consultants’ travel knowledge and excellent customer service standards. Customers can speak directly to our friendly consultants so we can build a relationship with you to ensure you get exactly what you want. Let us know what you want and we’ll do all the hard work for you, making it our personal responsibility for making sure you have the holiday you deserve. We’ll design your holiday every step of the way from your initial call to us to planning your next holiday when you get back. We’re a travel supermarket like no other.
We set ourselves high standards and are keen to be one of the best independent travel agents in the UK, without losing sight of the personal, individual needs of every one of our customers. We want you to be part of our success. We aim to be the only travel agent you will ever want or need.